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Report on Nordstorm Shows Lift9′s Capabilities
Here on this blog, I’ve often written about the progress of my newest venture, Lift9. My thoughts on company-building and entrepreneurship are a recurring theme for sure. After coming up with a...
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Social Intelligence Will Provide Compelling Insights & Foresight
Social media is changing the way we interface with the web. Rather than searching (i.e. Google) for content, we are starting to read more and more content distributed from our social networks. As this...
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New Beginning At SDL Allows Us to Dream Big
On Monday, the SDL acquisition of Alterian was officially announced. I will remain the head of the Social Intelligence Division for SDL, helping to roll out our solutions globally. This is an exciting...
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SDL Offering Product Commitment Score Using Social Media Data
I recently returned from Singapore where I got to witness the last few presentations for a roadshow by members of the SDL Social Intelligence Customer Experience Measurement and Analytics (CXMA) team....
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Relevance of Language in Social Intelligence
Visiting Singapore again was great after about five years. The food was bomb as I remembered it. Fusion of Malay, Indian and Chinese foods is a mouth-watering experience not soon forgotten. The...
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Journal From Business Trip Around the World
A bit tired. A bit excited. I’ve been traveling since January 18. This road trip started in Las Vegas. I got to participate in the SDL Content Management Technologies’ (CMT) kickoff. SDL has...
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Taking Advantage of Today’s Inflection Point Around Big Data
Our time is like a river, constantly flowing downward on a path until reaching an eventual end. You can’t ever veer from this path, yet the journey remains uncertain ahead with different challenges...
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A Simple Way to Look at Big Data
Big Data, Big Data. Yes, we’re capturing more information than ever. The web, social media and large business applications are all capturing an unprecedented amount of information. BUT why is big data...
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When EF Hutton Talks, People Listen; Today’s EF Huttons Are Talking On Social
Following up on my last post about how conversations have always been leading indicators of what is about to come, I remembered some great E.F. Hutton commercials in the late 1970′s, early 1980′s....
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